Frequently Asked Questions
Everything you need to know about your Buddhastoneshop experience.
How long does shipping take for my order?
Standard shipping typically takes 7-15 business days depending on your location. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
Are your stones and crystals authentic?
Yes, all our stones and crystals are 100% natural and ethically sourced. Each piece is handcrafted by skilled artisans to ensure the highest quality and spiritual integrity.
What is your return and exchange policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the item in its original condition for a full refund or exchange.
How should I care for my handmade jewelry?
To maintain the beauty of your jewelry, avoid contact with harsh chemicals, perfumes, and water. We recommend cleaning the stones gently with a soft cloth and storing them in a dry place when not in use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. Our checkout process is fully encrypted and secure.
Can I change or cancel my order after it has been placed?
If you need to modify or cancel your order, please contact our support team within 12 hours of placement. Once an order has entered the shipping phase, we are unable to make further changes.